Changelog
October 2026 September 2026 August 2026 July 2026 June 2026
What changed in MyCareGuard, month by month.
Every month we collect what changed in the product and explain it the way we would on the phone: what changes for your file, not how we built it. Last updated 2 October 2026. MyCareGuard is software, not an inspector; it keeps the policies, the staff evidence and the log.
Staff seats see only their own records, and sign-in is easier to recover.
A tidy-up month after a round of testing. Most changes make seats, sign-in and small screens behave more clearly.
NewWhat's new
Resources
- Five plain-English guides for registered managers. A resources section on mycareguard.uk: CQC notifications, medicines in home care, what training the law requires, recruitment checks, and how CQC scores and rates a service. Every point cites the paragraph it comes from. 2 October 2026
ImprovedImprovements
Team
- Staff seats see only their own checks. A staff login now sees its own checks and contact details, not colleagues' DBS or right to work rows. Controls a read-only seat cannot use are no longer shown. 1 October 2026
- Owner and registered manager in one option. If you are both the provider and the registered manager, you can now say so in one choice. Billing points you to About you instead of saying your role is not given. 1 October 2026
Inspection pack
- Clearer feedback when you build a pack. The dashboard says plainly what happened when you build an inspection pack, and the pack page shows the last one you made. 1 October 2026
Accessibility
- Larger tap targets on public pages. Buttons and links on the public pages and link-error pages are now at least 44 pixels high, which is easier on a phone. 1 October 2026
FixedFixes
Sign-in
- Password on My profile and easier resets. You can set a sign-in password from My profile. After a reset, the Sign in page is filled with the address you typed. 1 October 2026
Daily board
- Setup checklist stays until setup is done. The checklist on your dashboard no longer disappears early. Notification switches that only matter to groups are hidden on single-home accounts. 1 October 2026
Your whole register in one place: staff, checks, references and policies, with homes grouped together.
The biggest month so far. Staff and checks are now one register, the home page tells you what to do next, and groups of homes get their own view and billing.
NewWhat's new
Group view
- My homes for groups, with group billing. Groups get a worklist of overdue and due work across all homes, with Compare and Cards views. Homes in a group share one free trial and are billed together, with cancel and pause in the app. 24 September 2026
Sponsor licence
- Sponsor licence page for managers. If your service holds a sponsor licence, managers can switch on a Sponsor licence section. It adds duties to your Home list and nav badges. 24 September 2026
Staff files
- One Staff & checks register, with employment references. Staff and pre-employment checks are merged into one register, and a new Add someone screen asks for the right to work route. You can also request and record employment references, including ones you already hold. 22 September 2026
Governance
- Duty of candour record and audit action tracker. Record a duty of candour event and see it closed when you finish the steps. Actions from your checks are kept in a tracker and included in the weekly digest. 12 September 2026
Free check
- Five-question governance check and a page for your service. Take the free CQC governance check without signing up. Providers on the register also have a public page that carries their details into sign-up. 11 September 2026
Policies
- Local authority safeguarding contacts. Pick your local authority and its adult and children's safeguarding contacts are printed in your safeguarding policy. 4 September 2026
Training
- Training by job role, with outside courses recorded. Each person is given the training their role needs. You can record courses taken elsewhere, and the training matrix appears in your inspection pack. 3 September 2026
Setup
- Set up from the CQC register. Setup fills most of your service details from the CQC register. You then write your Statement of Purpose and generate your policies in one go. 2 September 2026
ImprovedImprovements
Policies
- Policies rebuilt as an index and detail view. Policies are grouped by CQC key question, with one page for each policy and its history. The Home page was rebuilt to show your status and what to do next. 23 September 2026
Sign-up
- Faster sign-up. You no longer have to enter a name and password to start. A single secure link takes you straight in. 21 September 2026
A quiet month for new features.
August was spent on groundwork you will not see on screen. One change reached customers.
ImprovedImprovements
Sign-up
- Welcome email points you to your first step. The welcome email now points to the action that gets you started, and the dashboard shows a banner for your inspection pack. 12 August 2026
Right to work checks can now be done by the member of staff on their phone.
Right to work identity checks arrive, training tightens up and the app looks and reads more clearly.
NewWhat's new
Training
- Certificates emailed when issued. When someone passes, their training certificate is emailed to them. 18 July 2026
Free check
- Find your service in the CQC self-check. The self-check starts by finding your service, and your score carries into sign-up. 2 July 2026
Staff files
- Right to work identity check. Ask a member of staff to check their passport with their phone. You see how strongly their face matched, and you can send a reminder or approve the result. 1 July 2026
ImprovedImprovements
Staff files
- Clearer right to work results. The face-match wording is clearer, and a non-UK passport is flagged. Rows in the checks list can be opened. 21 July 2026
Accessibility
- Better keyboard and screen reader support. Dialogs, table rows and live updates now work better with a keyboard and screen readers. Colours and fonts are more consistent. 4 July 2026
Billing
- Redesigned billing page, VAT shown. The Billing page matches the website pricing, and prices now show whether VAT is added. Signing, adopting and assigning need an active plan. 2 July 2026
Training
- Limits on repeated training attempts. If someone keeps failing a training check, the manager is told. Retries are now limited. 1 July 2026
FixedFixes
Billing
- Return to the right place after paying. After paying, you are now sent back to the correct MyCareGuard page. 7 July 2026
MyCareGuard opens: your staff, checks, policies and training in one place.
mycareguard.uk went live on 22 June with a free CQC check and a 30-day trial. Most of the core product arrived this month.
NewWhat's new
Staff files
- Import staff from a CSV. Upload a spreadsheet to add many staff at once. Each policy now has a history timeline. 30 June 2026
- Staff register and pre-employment checks. Keep a register of staff, record DBS and right to work checks, and get reminders when they fall due. 22 June 2026
Policies
- Fifteen policy topics to adopt, sign or upload. Adopt and sign policies for your service, or upload your own. Signed copies are saved as PDFs, and each topic shows policy and training together. 24 June 2026
Group view
- Groups of homes. Providers with several homes can manage them together from one account. 24 June 2026
Sign-up
- 30-day free trial, no card. Do the free self-check, get an action plan, then start a 30-day trial without entering card details. 23 June 2026
Training
- Team training by text message. Assign Core training and staff take it by a no-password text link. A matrix shows the whole team and a 12-month certificate is issued. 23 June 2026
Website
- mycareguard.uk goes live. The site is open, with a free CQC readiness check that leads into sign-up. 22 June 2026
Inspection pack
- One-press inspection pack. Build a bundle of your evidence for an inspection with one press. 22 June 2026
Events
- Events log. Keep an evidence log of incidents and governance events. Staff can log an event, and the owner can reply. 22 June 2026
ImprovedImprovements
Setup
- Business profile fills from the CQC register. Your details are pre-filled at sign-up and can be edited later. Policies use your business name. 24 June 2026
MyCareGuard is software, not a legal adviser or a CQC inspector; it does not give legal advice. This page describes what the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, the CQC’s published guidance and the other named documents say, with the paragraph for each point, so you can read the source yourself. Versions and dates are those in force on the date shown; the documents change, so check the current version before you rely on any of it.
Policies, staff evidence and the incident log, together and current.
Each service’s policies, training matrix, DBS and right-to-work dates and audit trail on one page. £99 + VAT per service a month. 30 days free, no card.
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See every service on one page, with one login and one bill. Group rates available.
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