When CQC asks for the evidence, could you hand it over today?
When CQC marks a provider down on well-led, the report rarely says the policies were wrong. It says head office couldn’t show it knew. MyCareGuard keeps each service’s policies, staff evidence and review dates dated and retrievable, and shows you which service has an open loop and who’s closing it.
Built by someone who thinks a care provider should be able to answer ‘show me’ without a consultant in the room.
£99 + VAT per service a month. 30 days free, no card. Group rates available.
Built for the nominated individual and the registered managers who report to them.
For CQC-registered adult social care: care homes, home care/domiciliary, supported living and extra care. Not built for children’s services, NHS trusts or GP/dental practices (different regulators).
Why providers feel this now
However CQC’s assessment method evolves, the constant is the evidence behind safe, effective, caring, responsive and well-led care: dated, signed and retrievable when it is requested. The rating is public and the consequences matter. For a small provider without a dedicated compliance lead, ‘show me your evidence’ is the part that hurts. CQC is splitting the single assessment framework into sector-specific frameworks by the end of 2026, with the quality statements reworked underneath. Whatever your services evidence now is what carries into it.
Evidence behind every answer
Whatever the current assessment format, CQC’s judgement is built on the same five questions (safe, effective, caring, responsive, well-led) and the evidence behind them. The anxiety for small providers is concrete: knowing which evidence is expected, and having it dated, signed and retrievable on the day. Ingleby Care Home met three of its four previous breaches in 2025 and stayed at Requires Improvement because of the fourth. CQC found audits without documented evidence, action plans without named owners or target dates, actions 'validated' the same day as the audit, and no one person in control of quality assurance. (CQC, August 2025)
Fundamental standards
Safeguarding, safe care and treatment, fit-and-proper staff, good governance and duty of candour aren't optional. They're the fundamental standards every registered provider must meet and evidence, with the registered manager personally accountable.
Conditions to cancellation
CQC can impose conditions, suspend or cancel a registration, or prosecute where people are harmed, and the rating is published for every family to read. A poor inspection is both a legal and a reputational event.
Your CQC evidence in one place, not another care app.
Everything a small provider needs to keep its CQC evidence dated, signed and retrievable, in one place, designed to set up yourself, without consultancy.
Free CQC-readiness check
A 2-minute self-check across the CQC fundamental standards (Regs 9–20A) gives you a readiness score and a prioritised list of where to focus first, before the inspector does it for you. No card, no commitment.
Staff register + one-tap sign-in
Add your whole team in minutes. Care workers confirm their own details with a single tap by text. No passwords and no logins to manage for floor staff, so your register stays current without chasing.
DBS & Right-to-Work tracking
Record every DBS and Right-to-Work check with its issue and re-check dates, and MyCareGuard flags what's due and what's expired on your dashboard. We hold the dates and outcome only, never the disclosed certificate content.
Incident & events log
Medication errors, safeguarding concerns, accidents and falls: logged, categorised and tracked to resolution, with a dated audit trail that stands up on the day and shows the action you took.
Just enough training, and the proof
Short knowledge checks on the policies you have adopted, matched to each role. A care worker sees four, a manager sees the rest, and every pass is a dated certificate on a live training matrix. These are internal awareness checks. They don’t replace or count as BLS, paediatric first aid or Oliver McGowan training.
One-press inspection pack
When the inspector calls, assemble your staff register, pre-employment checks, incident log and policies into a single dated PDF in one click: the evidence, in order, without the late-night scramble.
15 core policy areas, signed and dated
Policies across 15 core areas mapped to the fundamental standards and tailored to your service. Adopt and sign each one with a dated audit trail, and update and re-sign when your details change. Already have a policy you trust? Upload it and adopt it too.
See the 15 areas →An audit nobody owned and nobody closed is what the report calls a Regulation 17 breach.
Your team reviews the policies and supplies the evidence. The app helps you organise that work; an empty record does not establish that a requirement has been met.
Fits beside the systems you already run.
MyCareGuard keeps your CQC evidence ready. It does not replace your rota or care-planning system. Bring your staff list across in one CSV upload today, and tell us which system you would most value connecting next. We prioritise integrations where we see repeated customer demand.
Available today
Bring your whole staff list across from any rota or HR system in one upload.
Use Deputy, PlanDay, RotaCloud, Birdie, Nourish, Person Centred Software or Access? Tell us which and we’ll tell you where MyCareGuard sits beside it.
One plan per service.
No feature tiers to decode and no per-user maths. Every service gets the whole platform. Run more than one service? Same plan on every service, volume-priced as you add them. 30 days free first, no card needed, cancel anytime.
- ✓Policies across 15 core areas mapped to the fundamental standards and tailored to your service
- ✓Staff register with one-tap SMS sign-in (no passwords for floor staff)
- ✓DBS & Right-to-Work tracking with due-date flags
- ✓Staff training with dated certificates and a live training matrix
- ✓Incident & events log with a dated audit trail
- ✓One-press inspection pack (single dated PDF)
- ✓Free CQC-readiness check and ongoing readiness score
The same plan on every service: one login, one consolidated bill, and a per-service price that falls as you add services. Nothing held back at any size.
Why it’s this price
No consultant, no per-user maths, no contract. MyCareGuard does one job: it keeps each service’s evidence dated, owned and retrievable, and shows head office where the loop hasn’t closed. That’s a solved technical problem that costs little to run, so you pay what the job costs and keep the rest.
MyCareGuard currently covers these 15 core policy areas:
- Safeguarding adults
- Mental Capacity & DoLS
- Medicines management
- Moving & handling of people
- Nutrition & hydration
- Infection prevention & control
- Person-centred care
- Dignity & respect
- Safe recruitment
- Staffing
- Good governance
- Complaints
- Duty of candour
- Premises & equipment
- Accessible Information
Need something beyond the core 15? Tell us what your service needs. For example, a specialist medication, lone-working or service-specific policy. We review every request and prioritise the additions providers ask for most.
Have a policy you already trust? Upload and adopt it alongside.
Before you start
Do we have to set up the whole group at once?
Start with one service or setting and judge the result on real records. Add the others when you are ready.
See group pricing →Do we have to replace our current policies?
Use the trial to assess the records and group view if that is your priority. Review any policy set you prepare before adopting it.
Will the app tell us we are compliant?
It shows the records and dates entered, and the work those records indicate. Managers still need to check the information, follow the policies and carry out the work. Inspection judgements cover more than the documents in an app.
Will you set it up for us?
The product guides your team through entering the details and reviewing the output. You can see a worked example before starting.
See a worked example →See where you stand in two minutes.
Start with the free CQC-readiness check: answer one question per fundamental standard and get an honest score with a prioritised list of what to fix first. No card, no sales call. When you’re ready, your account turns those gaps into working evidence for £99/month + VAT.
Check your CQC readiness, free, 2 minutesStart with one service instead
MyCareGuard provides compliance tools and content; it is not CQC and does not provide legal or clinical advice. The readiness check is an indicative self-assessment to help you prepare. It is not a CQC judgement. Adult social care is a high-stakes regulated activity: the records, checks and evidence MyCareGuard helps you keep are designed to support and evidence your compliance with the fundamental standards and CQC assessment. They support, but do not replace, the provider’s and registered manager’s own legal responsibility for the safety and wellbeing of the people they support.